CHAI Indonesia - Program Officer Vaccine, Cold Chain


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries (LMICs), while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:

CHAI Vaccines program

Immunization is one of the most successful public health interventions in history. National immunization programs reach more than 100 million infants every year and have averted globally, two to three million deaths every year since the launch of the Expanded Program for Immunization (EPI) in 1974, whilst the pneumococcal conjugate vaccine (PCV) and rotavirus vaccines could save ~1 million lives per year. Furthermore, great advances in discovering and financing new vaccines provide a great opportunity for countries to further reduce the burden of disease due to virus such as the human papillomavirus (HPV). Despite these successes, 1.5 million children still die each year of vaccine-preventable diseases, many of them in low-income countries, as immunization programs there face unprecedented challenges.

Since 2010, the Clinton Health Access Initiative has worked to save lives and reduce the burden of vaccine-preventable-diseases by improving access to immunization services in resource-limited settings, by strengthening national immunization programs, and by leveraging its experience working in low-income countries to improve the global immunization ecosystem.

Overview of the CHAI Indonesia and New Vaccine Introduction work

CHAI started supporting Indonesia’s Ministry of Health in 2010 to scale up adult anti-retroviral therapy, through improving supply chain management; as well as technical assistance for improving the quality of ART and laboratory systems to support HIV care and treatment. In recent years, CHAI has expanded its support to the Ministry of Health to other areas including hepatitis and helping to facilitate BMS to and donate pan genotyping DAA, daclatasvir, more effective treatment for HCV patient, improving access to family planning, point of care diagnostics, mhealth, maternal and child health, scooping assistive technology in Indonesia so no one left behind, and technical support for the Ministry of Health’s drive to sustainably fund healthcare. In mid-2016, CHAI launched its vaccines program to support the EPI and Ministry of Health in Indonesia introduce the Pneumococcal Conjugate Vaccine (PCV) and strengthen broader immunization systems, including cold chain, supply chain, and immunization financing, among other things. From 2017-2019 CHAI supported the government execute a PCV demonstration project in select districts as well as support national-level decision-making on PCV introduction.

Job Requirements

    1. At least a master degree in a scientific, public health, or related discipline. Candidates with PhD or equivalent will have an advantage.
    2. At least three to five years of work experience in a field requiring both advanced analytics and exceptional presentation skills. Candidates with experience from international organizations will have an advantage.
    3. Experience in Indonesian health system including healthcare sector, preferably a background in vaccines, cold chain or related field.
    4. Exceptional writing skills for conveying key points succinctly, persuasively and clearly.
    5. Strong process management skills, high level of organization, and good attention to detail proven through experience in independently driving the planning and execution of projects including budgeting, activity planning, and monitoring.
    6. Experience structuring and leading evidence-based decision making processes.
    7. The ability to build relationships with senior stakeholders and quickly demonstrate credibility.
    8. The ability to work independently in fast-paced and dynamic environments.
    9. Strong quantitative and problem solving skills including proficiency at advanced Microsoft Excel.
    10. Strong communication skills, both written and verbal, including proficiency at Microsoft PowerPoint.
    11. Proven track record working in challenging multi-stakeholder environments.
    12. Personal qualities including resourcefulness, entrepreneurialism, flexibility, independence, humility and strong work ethic.
    13. Fluent in English (oral and written).
    14. Experience working with Ministry of Health and Provincial Health Offices is an advantage


Duties and Responsibilities

    1. To assist in assessment of cold chain capacity, and identifying potential cold chain solutions to ensure sufficient storage capacity for all vaccine types; support in development cold chain roadmap planning and improve cold chain equipment standardization
    2. Support EPI with systems strengthening to identify temperature excursions, prevent vaccine freezing during transport, including piloting interventions, developing relevant guidelines, trainings, and SOPs, evaluating implementation and adherence, and coordinating with relevant government stakeholders.
    3. Work with EPI to design and implement interventions for cold chain data visibility and review of cold chain status including improving visibility of temperature monitoring system, cold chain performance data and institutionalizing regular reporting and review of key cold chain performance indicators.
    4. Support EPI to identify, develop, costed cold chain plan and operationalize cold chain equipment maintenance strategies/models to ensure vaccines are stored in functional refrigerators at all sites. This will include working to ensure the availability of necessary inputs (including qualified technicians, spare parts sufficiency, financial, and capital resources) through the development of process improvements and improved input management systems.
    5. Contribute to the development of innovative approaches as well as the documentation and dissemination of best practices on vaccine cold chain improvement.
    6. Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs, and ensure coordination of resources and efforts;
    7. Continually identify opportunities for CHAI to add value and maximize impact and document lessons learned.
    8. Work closely and collaboratively with other CHAI vaccine team members to identify linkages and suggest approaches through systems strengthening work to support other immunization program deliverables
    9. Prepare high quality reports, templates, SOPs, TORs, analyses, PowerPoint presentations as related to the above responsibilities 
    10. Other duties that arise as deemed appropriate by the Program Manager, Program Director and Country Director.

How to Apply

Interested candidates shall submit CV Resume and application to: no later than October 29,2021 with email subject Program Officer Vaccine, Cold Chain.