Vacancy at USAID Harmoni - Senior Knowledge Development and Outreach Advisor

 Senior Knowledge Development and Outreach Advisor 

USAID/Indonesia Harmoni: Towards Inclusion and Resilience, Indonesia

Management Systems International (MSI), a Tetra Tech Company, is a Washington, D.C. metro area management consultancy with a 40-year history of delivering results for our clients. Our expertise is in the fields of monitoring and evaluation; democracy and governance; peace and stability; rule of law and accountability; education; gender and inclusion; strategic communications; and leadership and organizational development. MSI has implemented projects in 90 countries around the world such as Colombia, Indonesia, Jordan, Kenya, Mexico, Nigeria, Pakistan, Syria and Ukraine, and works domestically. We support clients ranging from the U.S. Government (e.g., the U.S. Agency for International Development, U.S. Department of Defense, U.S. Departments of State and Labor, and the Millennium Challenge Corporation) to large bilateral and multilateral donors (e.g., the World Bank and the United Nations Development Program). We also work with national and local governments, nongovernmental organizations (NGOs), think tanks, foundations and universities. For more information, please visit our website at


Project Summary:

The five-year USAID/Indonesia Harmoni activity (2018-2023) promotes tolerance and inclusion and reduces the risks of violent extremism (VE). Harmoni supports interventions that are targeted towards communities and individuals most at risk of radicalization, with an explicit mandate to build the resilience of key Indonesian institutions – governmental, civil society, religious, and community-based – that represent the front line in preventing VE in Indonesia. As such, the project focuses on at-risk communities and vulnerable population groups. The majority of Harmoni assistance is delivered through grants to Indonesian civil society organizations (CSOs) and government partners, primarily at (but not limited to) the provincial level and below. The project serves as a laboratory to craft and test approaches and interventions for preventing and countering VE (P/CVE) and intolerance. Learning from Harmoni is shared with USAID, Indonesian government and civil society project partners and communities, as well as other practitioners in Indonesia and beyond.


**Please note: All citizenships are eligible to apply.**


Position Summary:

The Senior Knowledge Development and Outreach Advisor will lead efforts to capture and share data, analyses and promising approaches from Harmoni context monitoring and interventions. The Sr. Knowledge Development and Outreach Advisor will be a part of Harmoni’s senior management team and will play a lead role in implementation of Harmoni’s outreach, knowledge synthesis and reporting initiatives. They will work closely with the MEL Manager and MEL Specialist, who operate the project’s M&E systems and databases, the Senior Strategic Communications Advisor and with the broader Harmoni Program team to ensure that project learning is synthesized, shared and made accessible to relevant external stakeholders in both Indonesian and English. The Sr. Knowledge Development and Outreach Advisor will also ensure that insights from project learning are used to inform project strategy and implementation. They will report directly to the Chief of Party (COP).



· Lead outreach and knowledge synthesis efforts.

· Represent work in accessible and effective formats for relevant external stakeholders.

· Assist with the production of success stories, videos, infographics, accessible summaries of major partner and Harmoni reports, and Most Significant Change stories.

· Support the development of stories in different formats including short videos, photographs, blogs, and testimonials.

· Work closely with the strategic communications and MEL teams.

· In collaboration with the MEL team, develop, support and help document learning and application of lessons learned in adapting programming and/or management.

· Oversee the process of producing and do significant writing on quarterly, annual and periodic special reports to Harmoni’s funder, USAID.

· Support annual workplan development.

· Build strong working relationships with USAID/Indonesia, government counterparts and project partners to understand needs and interests in order to shape and coordinate outreach and knowledge synthesis activities and outputs.

· Manage the repository and dissemination of project-developed tools, guidelines, and reference documents.

· Recommend improvements to tools in development based on ease of access and use.

· Help ensure that grantees and other partners internalize learning and can present effectively to stakeholders and other audiences.

· Perform other tasks as designated by COP.


· University degree required.

· Minimum ten years of relevant work experience required.

· Expertise and dynamism to execute Harmoni’s outreach and knowledge synthesis interventions.

· Strong management and communication skills and ability to manage and be flexible in challenging circumstances required.

· Demonstrated experience managing outreach strategy and product development both on- and offline, especially dealing with sensitive issues and at-risk communities required.

· Ability to produce materials relevant to different audiences including donors, government agencies, civil society organizations, education institutions, target communities, and the public required.

· Strong ability to synthesize material to improve accessibility required.

· Strong interpersonal skills and an ability to work as part of a team required.

· Ability to work on own initiative with limited direction, to meet tight deadlines, and to prioritize among multiple tasks required.

· Experience working with international donor organizations and programs preferred.

· Knowledge of and experience with topics such as violent extremism and intolerance, enhancing community resilience, capacity building in countering violent extremism for civil society and government agencies, education, and the rehabilitation and reintegration and of former terrorists preferred.

· Oral and written fluency in both English and Bahasa Indonesia languages required.

MSI is an equal opportunity employer that values diversity and inclusion. We strive to develop and maintain a culture that honors the perspectives and identities of our employees, our communities and those impacted by our work.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

MSI is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.

Reasonable Accommodations:

MSI is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please email with “Reasonable Accommodations” in the title. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.

To apply please click the following link (or copy paste the link the new browser tab) and apply directly through the : Senior Knowledge Development and Outreach Advisor 

or you could also try from our website:   

Closing date for the application is 7 January 2022

Only candidates who have been selected for an interview will be contacted. No phone calls, please.