Gender Equality and Social Inclusion Adviser - Developing Crisis/Pandemic Management Framework, Preparedness Plan and Communication Strategy

Gender Equality and Social Inclusion Adviser –


Developing Crisis/Pandemic Management Framework, Preparedness Plan and Communication Strategy

The role

This activity will help the Jakarta City Government and TransJakarta prepare a Crisis/Pandemic Management Framework and Communications Strategy to deal with COVID-19 and similar public health and emergency situations.

The aim of this activity is to help TransJakarta enter a new normal for public transport operations which could serve as a model to replicate in other Indonesian cities and by other public transport operators. In the short to medium term, this activity could help TransJakarta prepare for a prolonged health crisis as well as a second wave. In the long term, this activity will serve as a demonstration project for other urban public transport systems in Indonesia.

The advisory team is expected to comprise of the following expertise:

1.          International Public Transport Adviser

2.          National Public Transport Adviser

3.          International Public Health Adviser

4.          International Communications Adviser

5.          National Communications Adviser

6.          National Gender Equality and Social Inclusion (GESI) Adviser

This activity comprises the following two components:

I.           Development of a Crisis/Pandemic Management Framework (CMF) and Preparedness Plan for TransJakarta; and 

II.          Development of a Crisis/Pandemic Communication Strategy for TransJakarta

Development of a Crisis/Pandemic Management Framework (CMF) and Preparedness Plan

Public Transport Adviser(s) and Public Health Adviser will assist TransJakarta in the development of a Crisis/Pandemic Management Framework and Preparedness Plan based on the international best practices, local laws and regulations and lessons learnt by TransJakarta in managing the COVID-19 pandemic. Advisers will incorporate inputs from Gender Equality and Social Inclusion (GESI) advisers to ensure that the framework and plan is inclusive and caters for the needs of all users and focuses on the needs of vulnerable users especially elderly, women and children who may be adversely impacted by Pandemic. Advisers will work closely with TransJakarta counterparts and hold extensive consultation with TransJakarta officials, both frontline and backoffice, and where possible with TransJakarta users to understand their needs, operating environments and prevailing conditions.

Development of a Crisis/Pandemic Communication Strategy

Communication advisers will develop a culturally appropriate communication strategy for internal and external stakeholders following the development of Crisis/Pandemic Management Framework and Preparedness Plan. Internal stakeholders will include different departments and units within TransJakarta while external stakeholders will mainly include users of TransJakarta services. Strategy will ensure appropriate communication needs of old and young users from all socioeconomic backgrounds including the use of traditional and social media platforms. GESI adviser will help to incorporate the needs of vulnerable users to ensure an inclusive approach. 

This role also involves the following key activities:

The National GESI Adviser will perform the following tasks:

·       Develop an outline GESI Action Plan highlighting touchpoints to mainstream gender and social inclusion elements in the Pandemic Management Framework and Communication Strategy identifying opportunities for participation of women, people with disability, and relevant community organisations in the consultation processes

·       Identify pandemic vulnerabilities and public transport needs of women, children and elderly groups.

·       Identify gender-specific and disability access provisions relevant for inclusion in a Crisis/Pandemic Management Framework and include these in a culturally sensitive manner Lead on the timely and quality delivery of key outputs and reports

·       Ensure that the consultation processes in the development of Crisis/Pandemic Management Framework, Preparedness Plan and Communication Strategy affirmatively provide participation opportunities for women, people with disabilities, and other vulnerable groups.

·       Support development of an inclusive Pandemic Management Framework

·       Help formulate communication protocols focusing on information needs for women, children, elderly and disabled persons

·       Help identify social inclusion elements to ensure universal reach

·       Help develop culturally appropriate information sharing and dissemination protocols for all users

Please copy paste this link to access the Terms of Reference detailing responsibilities and selection:;

About you

You will be a motivated and proactive National GESI Adviser with the right combination of talent, energy and a commitment to technical excellence. You have:


·       10 years’ experience in gender mainstreaming.

·       Previous experience in public transport sector will be preferred.

·       Demonstrated ability to work in a team in a complex, and cross-cultural operating environment.

·       Proven ability to build and maintain relationships with key personnel in government.

·       Strong interpersonal skills and oral and written communication skills in English.

·       Experience with donor processes and procedures preferred.

·       Ability to communicate with a wide range of stakeholders from diverse backgrounds including people with disabilities.

·       Knowledge and understanding of the different needs of different stakeholders such as women, the elderly, people with disabilities and others with special mobility needs.


·       Available to start immediately

Qualified female candidates and candidates from diverse backgrounds are encouraged to apply.


Commensurate with experience and qualifications. Successful Indonesian nationals will be engaged under a local contract in IDR and will be subject to Indonesian employment regulations and tax obligations.

Why join KIAT?

The Australia Indonesia Infrastructure Partnership (Kemitraan Indonesia Australia untuk Infrastruktur - KIAT) offers meaningful opportunities for each individual member of our team to grow, make an impact and leave a legacy for local communities, globally.

By joining KIAT, you will be part of an environment where you can collaborate with leading experts from diverse backgrounds, access development programs to achieve your career goals, and be challenged to take a global outlook.

How to apply

Applicants must include:

1)      CV

2)     Statement (of up to 1,000 words) addressing the candidate’s skills and experience, and outlining the relevance to the role

3)     Two referee names, position details and contact information

4)     Please apply from the following link :;

Closing Date

The position closes on 7 December 2020


About Cardno

We are a global provider of integrated professional services which enrich the physical and social environment for the communities in which we live and work. Our team of multidisciplinary specialists has more than 70 years’ experience in designing, developing and delivering sustainable projects and community advancement programs.

Notice to recruitment agencies: Please note that Cardno does not accept unsolicited resumes from recruiters or recruitment agencies.

Cardno is an equal opportunity employer.

Cardno is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. Recruitment and selection procedures reflect this commitment and may include relevant criminal record checks.

Cardno is committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), Child Protection and bribery prevention. We want to engage with the right people to deliver our client programs. As part of our approach you will be subjected to formal background screening, criminal record checks, employment verification, and periodic compliance checks. All Cardno staff receive safety, compliance and safeguards training and are responsible for contributing to a safer working culture.

Due to the anticipated volume of applications, only shortlisted candidates will be contacted.