CDRM&CDS: Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

 The Center for Disaster Risk Management & Community Development Studies (CDRM&CDS) is a faith-based, non-partisan development organization that supports and facilitates humanitarian and development work in service to vulnerable people and communities in the provinces of North and West Sumatra. CDRM&CDS was established in 2007 as a department of the Universitas HKBP Nommensen located in Medan, North Sumatra, Indonesia. Working with partner Lutheran churches’ diaconal departments, we seek to transform lives through alleviating poverty, promoting justice, and realising human rights. 

The CDRM&CDS currently seeking for the following position:


Job Title  : Monitoring, Evaluation, Accountability and Learning (MEAL) Officer

Based in   : Medan



·     To roll out and manage MEAL mechanism as per commitments of CDRM&CDS;

·     To establish, manage and strengthen accountability to beneficiaries which includes capacity building of partner organizations on this theme;

·     To carry out regular field monitoring of program interventions and produce monitoring reports on the given format, conduct debrief sessions with relevant program staff and develop an agreed action plan;

·     To carry out follow-up monitoring visits to materialize actions agreed in the action plan, and

·     To establish and manage Complaint and Feedback Mechanism which facilitate beneficiaries/communities to register complaints and share feedback;

·     To assist the project in carrying out preliminary first inquiry report in case of serious nature of complaints filed by beneficiaries/communities;

·     To maintain complaints and feedback tracking d

·     Database and do follow up on complaints to reach a resolution involving relevant project/program staff;

·     To assist the project in identifying key compliance/quality questions and parameters capitalizing on the existing checklists and minimum standards for monitoring project performance;

·     To assist in reviewing data bases and data tracking tools of diverse projects in order to maintain data quality for collating reliable and consistent data which meets minimum reporting requirements of donors and CDRM&CDS;

·     To assist in planning and implementation of baseline surveys, monitoring and evaluation exercises and impact assessments when needed;


Qualification and Experiences:

·     2-3 years of monitoring evaluation, accountability and learning experience preferably with INGOs

·     At least college degree holder

·     With expertise in databases, MS Office and other analysis software such as SPSS, Kobo Tool or Open Data Kit (ODK)

·     Proficient in report writing and documentation

·     Fluent spoken and excellent skills in written English and Indonesia language

·     Ability to work in challenging environment including travel to remote project areas.

·     Good Interpersonal and Communication skills

·     Knowledge of the local languages in the assigned area will be an added advantage

Closing date of application:

21 May 2024


Only shortlisted candidates will be contacted. All applications will be treated with the strictest confidence. Interested candidates are advised to send their CV and application to


CDRM&CDS encourages qualified candidates to apply regardless of gender, race, ethnic, religion and disability.

CDRM&CDS promotes gender justice and encourages women to apply.

All practices and procedures reflect CDRM&CDS’s commitment to implement its work based on Child Safeguarding Policy.